UK orders
Orders are normally dispatched within one to two working days and sent using Royal Mail Tracked 24.
- UK delivery: £3.99.
- Free UK delivery when the basket total is £100 or more.
- Tracking is provided after dispatch.
Royal Mail aims to deliver Tracked 24 parcels on the next working day after dispatch, but this service is not guaranteed. Delivery estimates shown on product pages are guidance rather than a guaranteed arrival date.
Contact support@streetgarms.com before ordering if you need to discuss another courier option.
International shipping
Worldwide delivery is available at a flat rate of £15 through Royal Mail. Full tracking information is provided after dispatch.
International delivery times
International orders normally arrive within 7–14 working days after dispatch. Customs processing, local postal services and other circumstances outside our control can extend this timeframe.
Customs, duties and import fees
International customers are responsible for any customs duties, taxes and import fees charged by the destination country. These charges are separate from the order total and shipping cost.
- Charges vary by country and are determined by the local customs authority.
- Street Garms cannot predict, control or collect these charges on your behalf.
- You may be contacted by the local postal service or customs office before delivery.
If you are concerned about potential charges, check with your local customs office before ordering. By placing an international order, you accept responsibility for any duties, taxes or import fees that apply.
Cancellations and returns
If you cancel an entire eligible UK order within the applicable cancellation period, the standard outbound delivery charge paid will be included in the refund. Customers are responsible for the direct cost of change-of-mind return postage.
See our Returns Policy for full information.
Delivery questions
Email support@streetgarms.com with your order number if you need help with tracking or delivery.
International orders returned to us
If an international parcel is returned to Street Garms because customs duties, taxes or import fees were not paid, delivery was refused, the parcel was not collected, or the destination carrier or customs authority returned it to us for reasons outside our control, the original outbound international delivery charge is non-refundable where permitted by applicable law.
If Street Garms incurs customs charges, return-to-sender fees, carrier charges or other reasonable costs to receive the parcel back, those costs may be deducted from any refund where permitted by applicable law.
This does not affect your statutory rights if an item is faulty, damaged, misdescribed or incorrect.